At RelaxPunch.com, ensuring high-quality and secure shipping options is paramount to us. We want our customers to relax and unwind, knowing their products will arrive safely at their doorstep to be enjoyed with loved ones.
Delivery Timeframe:
Our delivery process comprises two essential stages:
- Processing Time (3-5 business days):
- Order confirmation
- Adjustments
- Quality control
- Packaging
2. Shipping Time (5-30 working days depending on destination):
Delivery duration is calculated from collection at our international transport center to the desired destination and may vary accordingly.
Estimated Delivery Time:
- Europe: 8 – 15 Business Days* (standard shipping)
- Azia: 20 – 30 Business Days* (standard shipping)
- UAE: 8-20 days (standard shipping).
- US: 8-30 days (standard shipping).
(*Customs and associated delays not included. Potential delays during peak periods like Christmas or Black Friday.)
Shipping Costs:
Currently, we offer free standard shipping worldwide as a special service to our customers.
Tracking Your Package:
Once your package is packed, we hand it over to our transport company, and you’ll receive a tracking email. For efficiency, your order may be sent in partial deliveries.
Defective Product?
If your product arrives damaged, we’ll replace it free of charge for the first instance; unfortunately, we can’t issue refunds for this. Subsequent defects will warrant a full refund.
Lost Package?
Should a package go missing due to logistics, we’ll promptly send a replacement.
Delays and Force Majeure:
We’ll keep you informed and work diligently to deliver your order swiftly in cases of delays or unforeseen circumstances beyond our control.
Changes to Shipping Policy:
We reserve the right to modify our shipping policy, with any updates posted on our website.
Refund and Return Policy:
For any inquiries about customs charges, undelivered packages, or other concerns, feel free to reach out to us at info@RelaxPunch.com or via the “Contact” section on our website.
Thank you for choosing RelaxPunch.com. Your satisfaction is our priority.
Contact Details:
- Trade Name: RelaxPunch Dino
- Email: info@RelaxPunch.com